Claimant Relations
| 800.708.8925
| Activity Code | Name | Definition | Instructions |
|---|---|---|---|
| 2ndDISEASE | Second Disease Claim | Prior to issuing a release on this claim, the Trust researches whether an offset is required and the Trust will update the claim accordingly. | No action is required of the firm. |
| ADDLDXRV | Additional Diagnosis Review | The Trust is reviewing this claim because it relies on a mesothelioma diagnosis that uses consistent or compatible language. | No action is required of the firm. |
| Administrative Hold | Administrative Hold | A temporary hold on the claim by the Trust due to a specific issue that must be resolved. | Contact the Claimant Relations Department at claimantrelations@delcpf.com for more information regarding the specificity of this hold. |
| ADRHOLD | ADR Hold | The claim is going through the ADR process. | The law firm should follow ADR procedures to meet all deadlines of the ADR process. |
| Anomdocres | Anomalous Document Research | The documents in the claim are being reviewed further because of alterations to submitted documents. | No action is required of the firm. |
| ARPCRelHol | ARPC Release Hold | The claim is currently on hold due to the claimant being part of a pre-petition settlement which was partially resolved through the Center for Claims Resolutions (CCR). For these claims, please provide the Trust or Ankura with the documentation and certification to determine the remaining liability, if any, for each Trust’s share of any remaining amount. | Please contact the Claimant Relations Department at claimantrelations@delcpf.com.(For OCFB, DIIA, CEL, RA, and O-I) Please contact Ankura at prepetition@ankura.com. (All other Trusts) |
| audcomclm | Audit companion claim | This claim is on hold due to it being a companion of a claim selected for Audit. Claimants with unsampled, unpaid claims are placed on hold due to the audited claim being approved through third-party documentation that has determined that the companion claim exposure allegations are impossible based off the documentation that was submitted to the Audit Team for the audited claim. | Please contact the Ankura External Audit Team at auditteam@ankura.com with any questions. |
| Ballardres | Ballard Research | Dr. James Ballard CX8104 physician code incorrectly applied. | No action is required of the firm. |
| BWRELHOLD | BW Site Code Correction | A recent correction has been made to the selected approved site. Further research is required to determine acceptability. | No action is required of the firm. |
| COCRESEARC | COCRESEARC | The Certificate of Official Capacity that was filed with the claim requires further research by the Trust. | No action is required of the firm. |
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